Privacy Policy
Updated December 21, 2023
Bluebid Inc. (the “Company”) is committed to maintaining robust privacy protections for its users and prides itself on transparency. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. In the event this Privacy Policy does not fully answer your questions, please contact us at info@bluebidhomes.com.
For purposes of this Agreement, “Site” refers to the Company’s websites, which include but are not limited to bluebid.com, bluebidhomes.com, and bluebid.app, or through the Company’s native mobile applications for Apple’s iOS and Google’s Android.
“Service” refers to the Company’s services accessed via the Site, in which the Company connects homebuyers, homeowners, and real estate professionals - so all parties can explore the potential for real estate transactions.
The terms “we,” “us,” and “our” refer to the Company and the real estate professionals we refer users to.
“You” refers to you, as a user of our Site and our Service.
By accessing our Site or our Service, you agree to and accept our Privacy Policy and Terms of Service, and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.
INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data (including but not limited to search information, favorites, claimed properties, and messages), general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information may include but is not limited to: Account Information (first name, last name, email address, address, phone number, Site password), computer and mobile device information (ip address, ip address location, ip provider, browser information, operating system) which you submit to us through the registration process at the Site.
Information collected via Technology
To activate the Service and search or browse the Site, you do not need to submit any Personal Information except for computer and mobile device information (ip address, ip address location, ip provider, browser information, operating system). To use the Service thereafter, you do need to submit further Personal Information, which may include Account Information (first name, last name, email address, address, phone number, Site password), additional computer and mobile device information (IP address, IP address location, IP provider, browser information, operating system), and Site usage information (including but not limited to search information, favorites, claimed properties, and messages). However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. We use cookies and other technologies on all our sites to ensure the best possible and secure experience on our sites and to provide you with tailored information on products and services. The Company also uses cookies or similar technologies on its sites to collect online information such as your mobile device ID, IP address, and other information about your device, as well as behavioral data of your device usage on our sites (e.g. pages viewed, links clicked, documents downloaded). This information can contribute to the Company’s services designed to provide targeted digital advertising and personalization services to The Company’s customers. The Company may use different types of cookies including but not limited to required cookies, functional cookies, and advertising cookies.
Required cookies - These cookies are required to enable core site functionality such as providing secure log-in and are automatically enabled when you use the Site. They remember log-in details and provide secure log-in, and they remember your task or transaction progress.
Functional cookies - These cookies enable additional functionality like saving preferences such as allowing social interactions, setting application preferences, and analyzing usage for site optimization. They analyze site usage to provide custom content, and they conduct analytics to optimize site functionality.
Advertising cookies - These cookies collect information to better understand your interests, provide you with interest-based advertising and tailored content across browsers and devices, facilitate measurement and analytics, and improve the Company’s products and services. They can provide you with interest-based offers or ads, they allow third parties to provide you with interest-based ads on non-Company sites, and they allow you to share pages with social networks.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit the Site, to utilize functionality of the Service beyond basic searching and browsing of the Site, you will need to create a personal profile. You can create a profile by registering with the Service and entering personally identifiable Account Information that can include but is not limited to first name, last name, email address, address, phone number, and Site password. By registering, you are authorizing the Company to collect, store and use your information in accordance with this Privacy Policy.
Children’s Privacy
To use our Service, you must be at least 18 years of age. If you believe someone under the age of 18 accessed the Service and may have disclosed personally identifiable information to us, please call +1-888-606-2097 or email info@bluebidhomes.com and it will be removed.
HOW WE USE AND SHARE INFORMATION
Personal Information:
​While the Company and the real estate professionals we partner with or refer users to may contact you regarding your use of the Service, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to our users email addresses for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about new functionality and offerings. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends, analyze usage patterns on the Site, and market the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
HOW WE PROTECT INFORMATION
The Company implements security measures designed to protect your information from unauthorized access. Your account is protected by your unique log-in credentials and your account password. We urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. All promotional communications sent to users, include the ability to opt out from further promotional communications by following the unsubscribe instructions provided in the email. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy or notifications related to messages on or from the Service.
Do Not Track
Do Not Track (DNT) is a privacy preference that you can set in certain web browsers. When you turn on DNT, the browser may send a signal or other message to web services requesting that they not track you. At this time, our information collection practices will continue to apply as described in this Privacy Policy, regardless of any DNT signals that are sent by certain browsers or selected by you. For more information about DNT, please visit https://allaboutdnt.com
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
Our services are provided to U.S. Customers, and this Privacy Policy is governed by U.S. legal requirements. If you access our services from outside the U.S., such as by using our websites, you agree to the application of U.S. law. The Privacy Policy was posted and is effective as of the date posted above. We reserve the right to change our Privacy Policy at any time. You can always view the current Privacy Policy by clicking on the Privacy Policy link at the bottom of the Company’s websites.
CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@bluebidhomes.com.